Ok...so I am the worst blogger in history....I'll try and update this more regularly but I can't promise I will @:-)

Adventures 5 - You don't want to know... you really don't want to know....

Monday December 3rd 2012

Well it started off badly and descended after that.

Having spent 15 minutes on the phone to Barclays being told every 30 seconds that my call was important to them and did I know that I could find answers on their website, I decided I’d try online chat (“ooh how very 21^st century”, I thought). Kasheeda Mirav answered my online chat request (really they must make these names up) but to be fiar she/he was very helpful….right up to the point where they suggested I walk to my nearest Barclays branch, thereby rendering the last now, 25 minutes a complete and utter waste of time !!!! Did I want to fill out their questionnaire and was there anything else they could help me with… I neglected to answer at that point….

Mark has just phoned me to say that every time he tries to print the project page from our rather expensively developed online project management, crm and quotes system his internet explorer crashes. I hop on to his PC and he tells me that he right clicks on the web page and selects print. When I ask him why he’s trying to print this luminous green page in the first place since this is a fully online system, he tells me, it’s so they can put something in the filing cabinet folder for the project. Apart from the fact that this £30k + piece of software was developed so they didn’t have to use filing cabinets anymore, we’ve even put a big print button on the page so that they CAN print something out when it’s needed. I’m losing the will to live… I feel like I’m dragging the entire company up mount Everest and they’re all attached to me with little pieces of cotton.

Never ever underestimate the capacity of individuals to completely and utterly miss the point……sigh